BTCC exchange revamps Trust Center with focus on security track record

BTCC, the cryptocurrency exchange with the longest operating history globally and a Platinum Sponsor at TOKEN2049 Singapore, has rolled out an updated version of its Trust Center.

The move stems from a conviction that Alex Hung, Head of Operations, has maintained since the platform's early days: security must be constructed, validated, and demonstrated over an extended period.

15 Years of Building Trust

As BTCC reaches its 15-year milestone and takes on the role of Platinum Sponsor at TOKEN2049 Singapore this year, Hung considers what the exchange's history signifies.

Where rival platforms vie for attention through fee structures and coin offerings, BTCC has been operating through what he describes as an ongoing stress test — spanning bullish and bearish phases, sharp price swings, and an evolving regulatory environment.

“Any exchange can be built to grow,” Hung said. “The harder thing to build is the resilience to last.”

Security, according to his perspective, forms the bedrock of the exchange's expansion.

“Users do not hand us an account. They hand us their assets and trust. That is a different kind of responsibility. And it means security has to come first, not as a selling point, but as the ground everything else is built on.”

The Refreshed Trust Center

The upgraded Trust Center consolidates BTCC's security protocols, financial safeguards from major industry partners, and transparency pledges:

• Multi-signature cold storage, 1:1 asset storage, multi-layer risk monitoring, and 24/7 AML controls
• Independent security audits by CertiK, supported by Chainalysis, Forter, and SEON
• Monthly Proof of Reserves reporting a total reserve ratio of 100% at all times
• $25.5M Risk Reserve Fund as an additional buffer against market disruptions
• $0 in hacker theft recorded since founding in 2011

Together, these elements form the exchange's 0 Panic commitment, which is part of the 0-Barrier Trading theme introduced earlier as the exchange enters its 15th year in operation:

• 0 Panic: Trade with a battle-tested exchange that has never suffered losses to hacks
• 0 Fees: Zero trading fees across 380+ pairs every week
• 0 Distance: 24/7 localized support in traders' native languages
• 0 Friction: Seamless copy trading and TradingView integration

The security foundation also supports BTCC's expansion beyond crypto.

“Traders no longer think in asset classes. They want to move between crypto, stocks, and forex without switching platforms,” Hung said. “The industry is responding, and so are we.” BTCC today offers US Stocks, Gold, Forex, Commodities, and more alongside its core crypto products. “We started in crypto, and we won't stop there.”

Building for the Long Term

When asked whether BTCC's goal is to become the world's largest exchange, Hung is direct.

“We don't aim to become the biggest. We aim to be the ones that raise the standard.”

For him, that means security built from the inside out and a future where the boundaries between crypto and traditional financial instruments no longer have to be as rigid as they are today.

“We want to build a platform that is more secure, more compliant, and genuinely connected to global markets,” Hung added.

About BTCC

Founded in 2011, BTCC is a leading global cryptocurrency exchange serving over 12 million users across 100+ countries. As the official regional sponsor of the Argentine Football Association (AFA), BTCC offers secure and accessible cryptocurrency trading services, focused on delivering a user-friendly experience while adhering to applicable regulatory standards.