Ragapay Policy – Pay-In and Payout Terms & Conditions

To ensure adherence to Anti-Money Laundering (AML) regulations, the following terms and conditions apply to all pay-in and payout transactions:

1. Payment Method

• Only VISA and MasterCard are accepted for transactions.

• All pay-in transactions will be processed in USD only.

2. Bank Account Requirements

• The bank account used for both pay-in and payout must be registered under the same name as the user's account on our platform.

• For payout transactions, a valid bank statement must be provided as supporting documentation.

• The bank statement must be issued within the last 3 months and must clearly display the account used for the transaction.

3. Account Ownership

• The name on the bank account must match exactly with the name registered on the user's account.

4. Processing and Resolution Time

• Transactions will be processed after all required documents are received and approved.

• The resolution period for pay-in and payout transactions may take up to 5 working days after approval, in line with standard banking procedures.

Important Note:

Please ensure all submitted documents are complete, valid, and clearly legible. Failure to comply with these requirements may result in processing delays or transaction rejection.