
Trust Centre
Why does BiFu require KYC?
2026-08-11
Because KYC is used to confirm account ownership, protect fund operations and meet applicable AML/KYC requirements. BiFu's current guide states that KYC must be completed before withdrawal; identity documents are only submitted through the official App or the official website verification page.
What you need to prepare
- A valid government-issued proof of identity.
- Proof of address issued within the last 3 months.
- Name, date of birth, nationality and residential address consistent with your account information.
- Upload clear, complete and unexpired documents according to the official page.
Why additional documents or re-verification may be required
Unclear documents, expired IDs, inconsistent name or address, changed details or further security verification may all trigger a request for additional documents. Your account will display the review status and the documents that need to be resubmitted; additional documents should continue to be provided through the official verification page.
FAQ
Can I withdraw without completing KYC?
No. The current official KYC guide lists completing identity verification as a prerequisite for withdrawal; other functions are subject to what is displayed on your account page.
Why didn't my KYC review pass?
Common reasons include blurry images, expired IDs, incomplete documents or inconsistent account information. Update according to the account prompts and resubmit.
Does KYC require transferring money to customer service?
Identity verification is completed on the official page; do not transfer money to private-message accounts or provide dynamic verification codes.
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