Trust Centre

How to close a BiFu account?

2026-08-11

You can request account closure through an official website support ticket. The current terms allow users to submit an account deletion request; positions, open orders, balances, withdrawals, activities or subscriptions need to be settled, and you can keep the required transaction and tax records.

What needs to be completed to close an account

Close or settle all positions and open orders.
Check whether there are still balances in different asset sections and sub-accounts.
Complete the withdrawal of available funds and keep the records.
Cancel applicable subscriptions, copy trading or activity participation.
Submit a closure ticket from the official website support entry point and complete identity verification.

FAQ

Can I close the account directly if it still has a balance?

You need to handle the balance and any pending items according to the account page, and submit the closure request through an official website support ticket.

Back to the User Protection channel Contact official customer service View privacy protection View account restriction handling

Sources

Account Terms Privacy Policy Customer Service Guide

Risk Warning

Trading foreign exchange, contracts for difference, over-the-counter derivatives, margin products, and other leveraged financial instruments involves a high level of risk and may not be suitable for all clients. These products can result in losses that may exceed your initial deposit, depending on the product terms, account settings, and applicable legal protections. You should not trade unless you fully understand the nature of the products, the risks involved, and the extent of your exposure. When trading derivative products, you do not own or have any rights to the underlying asset.

The information provided on this website is general in nature and does not take into account your investment objectives, financial situation, trading experience, or particular needs. Nothing on this website should be construed as personal financial advice, investment advice, an offer, invitation, solicitation, recommendation, or inducement to buy, sell, subscribe for, or dispose of any financial product or service.

All market commentary, educational materials, research content, platform information, and other materials published on this website are provided for general information and reference purposes only. Past performance, historical data, examples, forecasts, or simulated results are not reliable indicators of future performance.

Access to Bifu Markets’ products and services is not available in all jurisdictions. We do not open accounts for residents of certain countries and jurisdictions, including but not limited to the United States, Australia, Canada, and the Democratic People's Republic of Korea.

By accessing this website, you confirm that you are doing so on your own initiative and that you are responsible for ensuring that your use of this website and any services provided by Bifu Markets complies with the laws and regulations applicable to you in your jurisdiction.

Bifu