
Trust Centre
Is a BiFu account safe?
2026-08-11
Safe. BiFu provides two-factor authentication guidance such as Google Authenticator, and uses TLS, firewalls, authentication and access control to protect data; when an account shows anomalies, it can be handled through official customer service.
Protections users can enable immediately
- Use a unique and sufficiently strong password.
- Enable the two-factor authentication available in your account.
- Do not provide verification codes, private keys or seed phrases to anyone.
- Access the login and download pages only from the official website.
- Regularly check login devices, transactions and deposit/withdrawal records.
What to do when anomalies occur
Re-access your account from the official website, change your password and check logged-in devices, recent transactions, and deposit and withdrawal records; submit the time of the anomaly, the device and related order information through online customer service.
FAQ
What does enabling 2FA do?
2FA adds a second layer of verification to login and account operations, and can significantly reduce account risk after a password leak.
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