Trust Centre

Does BiFu's slippage mean price manipulation?

2026-08-11

Slippage does not equal platform price manipulation. BiFu's current order guide clearly distinguishes between market orders and limit orders, and warns that slippage or latency may occur during periods of high volatility; the actual fill is also affected by liquidity, order size, the network and market gaps. If a fill cannot be explained by these factors from the order records, you can request a review using the order number, time and a screenshot.

Why the fill price may differ from the price you saw

A market order executes at the price available at the time and does not guarantee the quote shown at the instant you clicked.
When volatility is rapid or liquidity is insufficient, the fillable quantity and price will change.
Network latency, device time and the quote refresh rate may cause a visual difference.
After a stop-loss triggers, it usually becomes an execution instruction; during a gap it is not guaranteed to fill at the trigger price.

What to keep when a price dispute arises

Keep the order number, product, direction, quantity, submission and fill times, order type, trigger price, fill price, account history and full screenshots. Do not provide only a cropped price chart; customer service or dispute review needs to align the order records with the corresponding market time.

FAQ

Can a filled market order be cancelled?

No. The current order guide states that a market order cannot be cancelled after it is filled; unfilled open orders are handled according to the status shown on the page.

Will a stop-loss always fill at the set price?

Not necessarily. Rapid volatility, a gap or insufficient liquidity may cause the actual fill price to differ from the trigger price.

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Sources

Order Placement and Cancellation Guide Risk Warning Dispute Handling Policy

Risk Warning

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